Rental Requirements and General Qualifications

Upon arrival at Orlando International Airport, please proceed to the Ground Transportation Level (1st Floor of the Terminal) which is one level below the baggage claim level, call us +1 305 988 6125 and wait for the shuttle identified as NEXTCAR at:
Terminal A, proceed to pick up spaces A11 – A12 or A13
Terminal B, proceed to pick up spaces B11 – B12 or B13
Terminal C, proceed to pick up Spaces C277- C278
• 321 800 6002 Central & Shuttle
• 866 436 9044 Toll Free

Up to two additional drivers may be added to the rental agreement. A fee of $12.99 per day, plus applicable taxes, will be charged for each additional driver.

VIP service USD 150.00 + taxes,
AFTER HOURS AIRPORT RETURNS INSTRUCTIONS

For your convenience we offer you a VIP service which has a cost of USD 150.00 + taxes, to return outside of our Service Hours at the Airport. We send you the instructions for the return of the car within:

Miami International Airport
Orlando International Airport
Fort Lauderdale-Hollywood International Airport

You can leave the car in the parking garages offered by those airports

At the DEPARTURES level and after locating your departure airline on your left you will find the entrances to the parking lots, enter through the ticket office identified with the SUNPASS Logo, this ticket office will give you access to the parking lot.

If this fails, just take the ticket from the machine.

It is particularly important to follow these steps:

1- You must leave the keys, parking tickets and GPS or SIMCARD devices in the front glove compartment.
2- Vehicle UNLOCKED
3- You must take a picture of SPOT where you park the vehicle
4- You must take a picture of the floor number in the rows
5- Take photos or a 360-degree video of your car to document its condition when you drop it off, including the fuel gauge and odometer
6- You must send the photos and video by email at customerservice@rentcar.rent and WhatsApp at +1 305 587 5313

We will process to pick up the car as soon our office is open

Thank you choose us!

● 866 436 9044 Toll-Free (FREE)
● 786 862 2219 Miami
● 305 988 6125 Orlando
● 954 900 4536 Fort Lauderdale

Customers may use one of the following to meet the physical damage requirement for their rentals:
Their own Auto Collision and Comprehensive Insurance that can be verified at counter, (this includes a paid-through date of 30 days from the rental date)
DEPOSITS are based on your deductibles and can range from $250.00 to $2500
A Credit Card with Rental Coverage, or
They may Qualify to Purchase the Optional Damage Waiver

Collision Damage Waiver (CDW) using the customer's liability coverage:
with a $500 deductible is $24.99 per day plus taxes
with a $1,000 deductible is $18.99 per day plus taxes
with a $2,000 deductible is $14.99 per day plus taxes

Supplemental Liability Insurance (SLI) using the customer collision coverage:
$14.99 per day plus taxes. Covers up to $1,000,000 in 3rd party claims.

Full coverage (CDW + SLI) is ONLY for customers using a MAJOR CREDIT CARD - NOT available to debit card customers or local renters.
$47.99 per day plus taxes -CDW+SLI $500 Deductible.
$42.99 per day plus taxes -CDW+SLI $1,000.00 Deductible.
$36.99 per day plus taxes. CDW+SLI $2,000 Deductible.

Coverage is required to rent a vehicle, and it can be provided by your own verifiable auto insurance policy, a credit card that has verifiable coverage for your vehicle, or purchasing our coverage. If you would like to provide your own insurance, you must show at the counter proof of insurance coverage that specifies the coverage limits and inclusions, policy number, and effective date. Proof can be shown in the form of paper documents, or displayed on a computer, phone, or mobile device screen.

IF YOU ARE USING YOUR OWN PERSONAL INSURANCE WE ONLY ACCEPT THE FOLLOWING COMPANIES: Liberty Mutual, State Farm, GEICO, Progressive, USAA, Esurance, Farmers, Nationwide, and Credit Cards (subject to verification). PLEASE BRING YOUR INSURANCE DECLARATION PAGE IT IS MANDATORY. OR USE MOBILE APP
If you plan on using your own insurance, you must show at the counter the ID card + declaration page which has to match the name last name, and address of the renter. Insurance from Puerto Rico, Canada, or any other country outside of the US is not accepted.

The rental vehicle may be covered by Collision coverage provided by your credit card company. If coverage is provided by a credit card, we must be able to verify that coverage at the time of the rental. The full amount of the rental, including the prepaid amount, must be paid with the same card. A $2,500 security deposit will apply to those using credit card insurance.
US RESIDENTS:
• US residents must provide their own insurance id (DECLARATION PAGE), or MOBILE APP,your policy need to be a collectible and transferred Insurance.
o We accept insurance from the following companies: State Farm, Liberty Mutual, Geico, Progressive, Infinity, All State, USAA, Esurance, Farmers, Travelers, AAA, Nationwide.
• If you have your own insurance, you must provide your insurance DECLARATION PAGE, it must be printed within prior to the pickup of the vehicle. Alternatively, presenting the information in a mobile app at the time of pickup is acceptable. This information must match the name, last name, and address of the main driver on the reservation. The insurance must include a minimum USD liability coverage and provide full (collision and liability) coverage for the rental vehicle. Florida State Minimums are required.
-Flying Customers:
Major Credit Card – Based on the customers’ insurance deductible - minimum deposit: $250.

- Customer can provide own full coverage insurance ( declaration page)
- Customers can purchase ALL coverage options available at the counter.
Debit Check Card – Based on customers’ insurance deductible-minimum deposit of $150.

Customers can provide their own full coverage insurance (declaration page)
Must have at least 300,000 liability coverage insurance and can purchase CDW options for rental.
Customers can purchase Allianz online IF minimum liability coverage ($300,000) is available on customers’ own policy.
-Local Customers:
Major Credit Card- Based on customers’ insurance deductible- minimum deposit: $250.

- Customer can provide own full coverage insurance ( declaration page)
- Customers can purchase ALL coverage options available at the counter
Debit Check Card – Based on customers’ insurance deductible-minimum deposit of $150.

Can use own full coverage insurance:
Must have at least a minimum $300,000 liability insurance to rent
Customers can purchase Allianz online IF minimum liability coverage ($300,000) is available on the customer’s own policy- needs 2 proofs of address
Customers can purchase additional coverage options except the full coverage package.

Domestic one-way trips are possible for an extra charge from 48.15 USD to 138.03 USD plus tax, depending on the selected location.
*Vehicles can only be driven within the state of Florida.

Restrictions: It is prohibited to use the vehicle to provide transportation network services (I.E., Uber or Lyft), food or delivery services (I.E., Uber Eats, Postmates, Instacart), or for any other commercial purpose.

At the time of pickup, customers are required to pay the full rental amount plus a security deposit.

We accept the following payment methods: Visa, MasterCard, Discover, Diners Club.

The credit card must be in the name of the primary driver and must be presented at the rental counter. The card will be pre-authorized for the security deposit. The security deposit is typically between $500 and $2,500, depending on the vehicle and insurance coverage. Deposits are usually released within 10 to 15 business days after the rental ends, depending on the customer’s financial institution

Deductible and Coverage

If the customer purchases the rental company’s insurance, the deductible is $1,000 for all vehicles.

The deductible is the maximum amount the customer would be responsible for if the vehicle is damaged or stolen.

No-Show and Cancellation Policy

Customers must cancel their reservation at least 48 hours before the pickup time.

If a customer:
Does not cancel within 48 hours, does not show up for the reservation, or do not qualify for the rental, they may be charged one day’s rental or a $50 administrative fee, whichever is higher.

All cancellations must be made through the original booking source or submitted in writing to flhelp@nextcar.com

The vehicle fuel policy its back to back if we provided with a full tank must be returned with the same amount in order to avoid additional charges. If the car is returned with a lesser amount of fuel, a refueling charge of $7.99/gallon will be charge.

Minimum rental age is 21 years.
A young driver fee from $12.99 plus tax per day applies to drivers under the age of 25.
Maximum rental age is 74 years.
A senior driver fee from $9.99 plus tax per day applies to drivers aged 70 and above.

To pick up the car, the following documents are required: valid driver license, credit or debit card on a main driver's name, customers from outside of the US may be asked to show a Passport or ID card.

Miscellaneous Charges
 Missing Key: from $450.00
 Each extra hour after due time will be $24.99, after the 4th hour will be a charge of a full day rate plus what was charged before.
 Missing booster seat: $100.00
 Missing GPS: $140.00
 Missing Gas: $7.99 per gallon.
 Cleaning and Smoking fee: flat rate of $250.00
 Payment of Tolls and Infractions, plus an administrative fee of up to $50.00 for EACH Toll or Infraction incurred during the rental period.
 You authorize us to: process separate payment card charges in your name for all amounts due us including parking tickets, red light tickets plus administrative fee up to $99.00, also for the repair of the damage to our vehicle (if any).